Potterybarn.com Website Review & Ratings + Pottery Barn Coupons
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Potterybarn.com Website Review & Ratings + Pottery Barn Coupons

Pottery Barn: Products & Services

Pottery Barn is a world-renowned brand specializing in high-quality products such as:

Pottery Barn: Company Background

Pottery Barn started operation on 1949 selling top-quality home furnishing at friendly price tags. It has dozens of branches all across United States. Pottery Barn is more than just home furnishings. In 1999 it launched its own brand of kids clothing and bed and bathroom accessories and furniture through Pottery Barn Bed and Bath and Pottery Barn Kids. Pottery Barn was founded by Paul Secon. 

Pottery Barn: Customer Feedback & Reviews

There are dozens of customer feedbacks that can be found in the internet about Pottery Barn. The most noted of which are:

I have ordered numerous things from Pottery Barn Online. Master bedroom, toddler's bed linens and nursery decor and bedding, as well as dishes, home decor and bathroom towels and decor. I cannot find better quality for the price anywhere…

Read Actual Review Here

Shame on them for their lack of customer service. They charge enough that they should offer top-of-the-line customer service, especially on weekends. My kids love their items, but I despise shopping with Pottery Barn. It is totally frustrating and dissatisfying.

Read Actual Review Here

It would appear that customers of Pottery Barn are satisfied with the quality of their products but very unhappy with the company’s customer service.

Pottery Barn: Business Credibility & Trustworthiness

Pottery Barn is not accredited to BBB. However, it has more than 5 decades of experience in the retail industry. In fact, Pottery Barn is a household name in the US and has been featured in several movies and other media establishments.  Its credit card system is backed by World Financial Network Bank. 

Pottery Barn: Website Popularity & Google Ranking

Pottery Barn has a Global traffic rank of 4,100 and a US traffic rank of 899 according to Alexa with 84.2% of its traffic coming from the United States. Potterybarn.com is a PR 6 site which is an excellent Page Rank. It also has more than 8000 backlinks and 43% SEO score. The domain gas an estimated value of $738,539.

Pottery Barn: Social Media Presence

Pottery Barn has a very good social media presence with profile pages in Facebook, Pinterest, Tumblr, Youtube, Google + and Twitter. There are new updates everyday on their Facebook , Google + and Twitter accounts.  It has more than 24,000 followers and 399 tweets at Twitter. Below are the link to the social media pages of Pottery Barn.

Tumblr: http://potterybarn.tumblr.com/
Pinterest: http://pinterest.com/potterybarn/?cm_sp=GlobalLinks-_-Footer-_-Pinterest
Youtube: http://www.youtube.com/potterybarn?cm_sp=GlobalLinks-_-Footer-_-Youtube
Google +: https://plus.google.com/u/0/117523670764318813842/posts?cm_sp=GlobalLinks-_-Footer-_-Google
Twitter: http://twitter.com/potterybarn?cm_sp=GlobalLinks-_-Footer-_-Twitter
Facebook: http://www.facebook.com/potterybarn?cm_sp=GlobalLinks-_-Footer-_-Facebook

Pottery Barn: Website Security & Safety

www.potterybarn.com is not listed as a suspicious site and is not a host or an intermediary host for malicious software that can infect other sites and computers, according to Google Safe Browsing Diagnostic Page. Click here to see the actual report. During the checkout process, Pottery Barn uses the HTTPS protocol to protect the privacy of its customers during bank-level transactions.

Pottery Barn: Pricing & Packages

It is a known fact that the quality of the products available at Pottery Barn far exceeds that of its leading competitors. When it comes to its price, however, not all of the products are cheaper compared to other related retail stores. At pottery barn, there are sofas under $999 and sofas with price tags of up to $6000. Dining tables between $500 - $6200 and office desks at $500 to $5000. 

Pottery Barn: Shipping Rates & Policies

Pottery Barn accepts orders anywhere within the 48 contiguous United States as well as US territories via UPS and USPS.  Pottery Barn also delivers to 95 countries across the globe through their partnership with FiftyOne. P.O. Box delivery are also accepted. Below are the shipping rates:

Within the 48 States

Order Total                         Total Charges

Up to $15.00                       $4.95
$15.01 - $25.00                  $6.00|
$25.01 - $45.00                  $8.00
$45.01 - $65.00                  $11.00
$65.01 - $90.00                  $14.00
$90.01 - $125.00                $17.00
$125.01 - $200.00              $21.00
$200.01 & over                  10%
$3,000.01 & over              5%

Add $5.50 for each gift wrap.

Pottery Barn: Payment Methods Accepted

Pottery Barn has its own payment system called the Pottery Barn Credit Card which anyone can easily apply to. Aside from this, Pottery Barn also accepts payments from major US credit cards such as MasterCard, VISA, Discover and American Express. No other payment alternatives are available other than the ones mentioned above.

Pottery Barn: Returns, Refunds & Exchange Policy
  • Pottery Barn offers a 30 day return policy to all its products and a 7 day return policy for quick ship upholstery products.
  • Monogrammed, specialized, personalized and damaged items are not returnable.
  • Refund is worth the merchandise value only
  • Items purchased with the Pottery Barn Registry are eligible for refund or exchange up to 90 days.
  • If the returned item is worth more than $10,000, Pottery Barn will issue Merchandise Credit Cards (MCC) worth $10,000 at the day of your request and will send additional MCC via mail.
Pottery Barn: Product images & screenshots
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